John Roberts, well what can i say … This guy is brilliant. his response to my post was very quick and he fitted me in for following day, and arrived early, which was even better for me. job done in no time at all. very clean, very tidy, friendly guy that is so well trained his boots came off as soon as he entered property. i for one will not only use this guy again , i will also recommend him to anyone needing jobs done.. many thanks, Shelli